Privacy Policy
This page explains how we handle personal data.
1. Data controller
Karjalan Pintamestarit (Business ID 3649949-9), Etelä-Karjala, Finland. Email: info@karjalanpintamestarit.fi.
2. Data we collect
When you submit a contact or quote request, we collect the information you provide: name, phone number, email address, and any project details (e.g. town, area, message).
3. Purpose of use
The data is used to respond to your request and prepare a quote. We do not use the data for direct marketing without your separate consent.
4. Legal basis
Processing is based on steps taken at your request prior to entering into a contract (GDPR Article 6(1)(b)): you contact us to request a quote, and we need the information you provide in order to respond. Separate consent is therefore not requested on the form.
5. Retention
We retain data for as long as necessary to manage the customer relationship and meet legal obligations (e.g. accounting), after which it is deleted. If a quote request does not lead to an assignment, the data is deleted no later than 12 months after the enquiry.
6. Data sharing and processors
We do not sell or share your data with third parties for marketing purposes. We use the following technical service providers (data processors), who process data on our behalf under a data processing agreement (DPA): Cloudflare (site hosting and running the quote form), Supabase (storing quote requests in a database), and Resend (email notification of new quote requests).
7. International data transfers
Our Supabase database is hosted in the EU. Resend, which delivers our email notifications, may however process data outside the European Economic Area (EEA), for example in the United States. In such cases, the transfer relies on appropriate safeguards, such as the European Commission’s Standard Contractual Clauses or another lawful transfer mechanism under the GDPR.
8. Your rights
You have the right to access your data, request its correction or deletion, and to object to or restrict processing. Contact us at the email address above. You also have the right to lodge a complaint with the Finnish Data Protection Ombudsman (tietosuoja.fi).